Professional Services - support to run tests and make changes
SearchPilot’s professional services team offers more than the technical support you might expect from a software platform. Having originated from the SEO agency Distilled, our team has 15 years of SEO consulting expertise. Your assigned team can support everything from test ideation and building to data analysis and can even run an entire SEO or full funnel testing operation for you end-to-end.
All of our enterprise accounts come equipped with the full support of our professional services team, including a dedicated professional services consultant whose job it is to help your team get the full value of our platform and benefit from our team’s expertise.
Every customer differs in the level of service they need; some after training with our professional services team only need ad hoc support, others are full stack. Due to our dedicated team, you and your team don’t need any previous experience with SEO testing and implementation to use our platform.
Don’t just take it from us – hear what our customers say about our professional services team:
SearchPilot has created amazing value for Vistaprint over the last two years. Not only have we got actual, trustworthy results, but we have hugely benefited from not just being left alone with the tool! Our professional services consultant has supported us throughout by identifying the best opportunities, helping with the technical implementation, and generating top notch impact reports. Over the years I’ve used many tools and services, and Searchpilot’s exemplary support is first-class and feels like a true partnership. Johann Godey, Director at Vistaprint & former Google Search Quality Manager
Our consultants are experts in SEO experimentation, with a wide array of services to offer to your team, including:
- Test ideation - With over 5 years of experience running SEO experiments, we are equipped with a large bank of ever-growing knowledge from across a range of industries.
- Test building - From simple title tags to complex internal linking experiments, our team is here to make sure you can create the experiments you want.
- Training - We can train your team in any aspect of testing, from the basic to the advanced, to get you familiar with experimentation and using the platform.
- Test analysis - Every test you run with SearchPilot will receive a full analysis, with expert insights and recommendations from our team.
We like to communicate with our customers in the way that best fits in with how they work and the level of support they require, be that via email, Trello, Jira or Slack. We also hold regular video calls to plan future tests and discuss results of past tests.
Our aim is to become an extension of your team, always keeping customer service at front of mind. At the end of the day, we’re here to help you grow your bottom line and provide solutions to your biggest SEO problems.